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Refund & Cancellation Policy

Effective dateAugust 10, 2026

1. Cancellation

You can cancel your Premium subscription at any time in account settings. After cancellation, the Service continues until the end of the current billing period, with no further charges.

2. Refunds

Because payments are handled by Paddle (our Merchant of Record), refunds and billing disputes are handled under Paddle's refund policy — you can raise a request via your Paddle receipt link or by contacting support@tcmlens.com. As a general rule, already-used subscription periods are not refunded on a pro-rata basis, except where required by law.

3. Free trial credits

The one-time free trial credits involve no payment, so no refund applies to them.

4. Disputes

Contact support@tcmlens.com; payment disputes can also be raised with Paddle support.

This page is a general summary and not legal advice. Consult your own counsel if you have questions.